DESCRIPTION
Key responsibilities include leading multi-functional initiatives to implement automated lifecycle management controls across Legal’s document repositories and global physical file rooms. Works with internal customers to identify and/or interpret retention and destruction requirements. Identifies user requirements by diving deep on user needs, preferences, and working methods. This role will provide onboarding and support to users, and manage troubleshooting efforts where needed. This role will also be responsible for building and executing project plans and analyzes metrics to measure success, and innovates improvements to increase customer adoption and satisfaction.
BASIC QUALIFICATIONS
· 3+ years experience in program or project management
· Bachelor's Degree
· Experience defining program requirements and using data and metrics to determine improvements
· 3+ years experience working cross functionally with tech and non-tech teams
Proven background and prior experience in a program management executing program solutions in a fast paced, high growth, business environment
Ability to work autonomously and drive buy in for program objectives
Strong analytical skills with strengths in analyzing and reporting
Ability to invent, simplify and improve inefficient or unnecessarily complex processes
Excellent interpersonal and communication skills (both written and verbal)
Highly organized, ability to complete a high volume of tasks and projects with little to no guidance and tight deadlines
PREFERRED QUALIFICATIONS
5+ years of progressive responsibility in program or project management
2+ years of prior work experience in a legal office or department
Background in records management, knowledge management, corporate and legal archives
Proven track record of complex and creative problem solving and the desire to create and build new processes
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